Privacy Policy

Last updated: August 6, 2024

1. Introduction

Welcome to Big Tree Properties. We prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy details how we collect, use, disclose, and protect your data, including information gathered via our forms.

1. Information We Collect

A. Information Collected via the Contact Form

We collect the following information:

  • Name (First and Last Name)

  • Email Address

  • Message

This data helps us respond to your inquiries, provide information or assistance, and improve our services based on your feedback and questions.

A. Information Collected via the Application Form

When you submit the application form, we collect the following personal information:

  • Applicant’s Full Name

  • Home Phone Number

  • Cell Phone Number

  • Email Address

  • Place of Employment

  • Co-Applicant’s Full Name (if applicable)

  • Co-Applicant’s Phone Number (if applicable)

  • Co-Applicant’s Place of Employment (if applicable)

  • Relationship to Applicant (Spouse, Roommate)

  • List of all other occupants (names and ages)

  • Type of Housing Preferred

  • Number of Bedrooms Required

  • Price Range (Minimum and Maximum Amount)

  • Preferred Location

  • Desired Date of Occupancy

  • Rental History (Previous Landlord References or Character References)

  • Pet Information (if applicable)

  • Additional Comments

2. Use of Information

The information collected through this form is used for the following purposes:

  • Application Processing:

    • To process your rental application and determine eligibility.

    • To communicate with you regarding your application status.

    • To verify your rental and character references.

    • To contact you with updates or additional information related to your application.

    • To assess your housing preferences and needs.

  • Communication: To respond to inquiries and provide information requested via the contact form, such as customer support, product details, or service inquiries.

  • Service Improvement: To use feedback and inquiries to enhance our services, improve user experience, and address common questions or issues.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Protection

We take the protection of your personal information seriously. We implement various security measures to ensure your data is safeguarded:

  • Personal information is stored securely and is only accessible to authorized personnel involved in processing applications.

  • We use encryption and other security protocols to protect data transmission and storage.

  • Any third-party services used to process your information are vetted for compliance with data protection standards.

4. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes outlined above, including for legal or regulatory requirements. Once no longer needed, data will be securely disposed of.

5. Third-Party Links and Services

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at office@bigtreeproperties.ca.